A PERSON, PLEASE!

I really dislike AI. I especially despise generative AI that creates false narratives and tricks people, subjugates real art and artists, and slop that people find cute or fun - because why kill the planet for an animation of you and your pet? I also despise agentic AI that puts me into an endless loop of frustrating customer “support” claiming to improve my experience. This is going to sound strange, perhaps, because AI is in my company’s name - HumAIn Resources. Our goal, however, is to keep the human wrapped around AI. I want to put this out in the world for all - to companies, stop putting AI in place that isn’t necessary or good. Make my search results actually be real and true again. To individuals, stop making dumb content or using AI for your headshot. It’s not you. People are craving real-ness and community more than ever. The biggest competitive advantage you have now, is PEOPLE. You want to win customers? Bring people back to your service and support functions - knowledgeable and helpful individuals. The grid is going to fail. Tech is going to be hacked. ALWAYS ALWAYS have an analog back up plan. Very few companies have a plan for when a crisis hits. The answer is always going to be people coupled with plans. One of my clients lost big chunks of revenue this year when tech outages hit without any alternative way to keep the business moving. They aren’t going to be in that position again.

As always, get in touch if you need us. Jen